The Amberleigh Resident Services and management Team

The Amberleigh Resident Services Team is a dynamic and personable group of people that make sure the Amberleigh Residents are taken care of. Few apartment communities offer this service and at the Amberleigh, this department plays a key role in customer satisfaction. The professional Resident Services Team work directly with the Maintenance Team, and together are solely dedicated to improving the quality of the residents' lives by helping to resolve issues, being proactive on the resident's behalf and improving the resident experience overall while living at the Amberleigh.

 

The professionally trained Resident Services staff each has their own special area of expertise. Below describes the various Resident Services roles and how they help to improve the resident lifestyle at the Amberleigh:

 

- The Assistant Property Manager ensures that the team is providing the residents with the best possible customer service overall. They welcome the opportunity to help resolve any issues that may arise.

 

- The Bookkeeper is the Resident Service advocate that specializes in accounting issues. If a resident has questions with payment history, billing or anything financially-related, they are the first point person to contact.

 

- The Resident Service Coordinators specialize in community operations. Not only are they pros at answering general questions about your lease, parking, or assisting in receiving your rent payment, they also work directly with the Maintenance Team to coordinate maintenance related repairs in order to ensure resident concerns are being resolved – together this ensures the residents' quality of life is always improving.

 

With a solid, professionally-trained Resident Services Team in place at the Amberleigh assisting with general or unique situations, scheduling special amenities, and organizing fun events, the residents have a place to go to ensure that their needs are being met and experience a great lifestyle while living at the Amberleigh.

 

To contact Resident Services please call (703) 560-7000, email us at services@amberleighapts.com or log into the Resident Portal.